Refund policy

Thank you for shopping with reluvista.com. We want you to be completely satisfied with your purchase. Below is our return and refund policy for your reference.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item is unused and in its original condition
• Original packaging and accessories are intact
• You can provide valid proof of purchase (e.g., order confirmation)

How to Start a Return

To begin a return, contact our support team:

• Email: support@vipcheapbuy.com

Unauthorized returns or items sent after the 30-day window may not be accepted.

Non-Returnable Items

• Used or damaged items
• Clearance or final sale products
• Products missing original packaging

Damaged or Incorrect Orders

Please contact us within 3 days of receiving a damaged or incorrect item. Include your order number and a clear photo of the product.

Refunds

Refunds are processed within 10 business days of receiving the returned item. Refunds will be issued to the original payment method.